Privacy Policy

1. Data Collection

We collect the following types of information:

• Account information (name, email address)
• Audio files you upload for transcription
• Payment information (processed securely through Stripe)
• Usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Data

We use your data to:

• Provide transcription and AI services
• Process your payments
• Improve our services and develop new features
• Send service updates and marketing communications (with your consent)
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely:

• Audio files are stored encrypted on secure servers
• Transcripts are stored for 90 days by default
• You can delete your data at any time from your account
• We use industry-standard security measures (SSL/TLS encryption)
• Regular security audits and updates

4. Data Sharing

We do not sell your personal data. We only share data with:

• Service providers (e.g., cloud hosting, payment processing)
• When required by law or legal process
• With your explicit consent

5. AI Processing

Your audio files are processed using AI services:

• We use OpenAI's Whisper for transcription
• AI models do not retain your data after processing
• Your content is not used to train AI models
• Processing happens in secure, isolated environments

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Export your data (data portability)
• Object to data processing
• Withdraw consent at any time

7. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.